Our Privacy Practices
We are committed to protecting your personal health information.
Introduction: At NephronLife Kidney Care, your privacy is extremely important to us. We understand that your health information is personal and sensitive, and we take every step to protect it. This notice explains how we collect, use, and protect your information, and what rights you have regarding your personal health data.
How We Collect Your Information: We collect health information when you register with our practice, during your consultations and visits, through your use of the patient portal, and when you communicate with us by phone, text, email, or video. We may also receive information from other providers, labs, and hospitals involved in your care.
How We Use Your Information: We use your health information to provide you with medical care and treatment, to coordinate your care with other physicians, labs, and hospitals, to send you appointment reminders and health updates, to process billing and membership payments, and to comply with legal and regulatory requirements.
How We Protect Your Information: We use secure, encrypted systems to store and transmit your health information. Our patient portal and communication systems meet all required privacy and security standards. Access to your information is limited to members of your care team and authorized administrative staff only.
Your Rights: You have the right to access and review your health records. You have the right to request corrections to inaccurate information. You have the right to know who has accessed your health information. You have the right to request restrictions on how your information is used. You have the right to receive a paper copy of this privacy notice upon request.
If You Have Questions: If you have any questions or concerns about how your health information is handled, please contact our office directly. We are happy to explain our practices and address any concerns you may have.